Hi!
Sorry I’ve been disconnected but between work and a three week vacation haven’t had much time to post.
Last week I picked up a Linn LP12 for service. The customer was complaining that since new it could not keep proper speed, did not seem musically engaging, sounded awful, and was barely used. I suspected that there was something wrong with the power supply but lo and behold, as soon as I opened the bottom of the LP12 I found out what was wrong. Can you see it?
The bottom base board (in this case a Trampolin base board) ground cable was attached to the sub-chassis instead of the front chassis bolt (barely visible in the picture), TOTALLY messing up the suspension. There were other ‘rookie’ mistakes in the setup process of this turntable (improperly dressed tonearm cable, improperly dressed power cord, messed up suspension, etc.), but all of these I took care of doing them properly, and the turntable now performs flawlessly.
When you buy a product like the Linn LP12 it must be setup by a properly trained specialist, if not, it won’t perform at its best, and the customer will end up disappointed and frustrated. In this case the customer is very happy and enjoying his 2012 purchase like never before.
Happy listening!
Vic